Hi @Wahaha360,If some % of the refund amount is lost due to exchange rate and or fees, keep the evidence and we will refund you for this loss when you place the next order.
I had paid SGD$424.17 for the E-White when I placed my order initially, however as the production was cancelled I am only being refunded a total of SGD$385.05. I have lost almost $40 on a product I did not receive. I do not intend to purchase the upcoming version either. Will I be refunded for the difference?