NDA, we can't talk their pricing, other brands that work with them, or how they operate.
already reply your mail, I'm okay with option 1. Hope everything can be resolved soon. Also, if the price going up. range US$25-50. I'm okay with that. But, this is not only my decision. Ty in advance.
Thanks for the update. Glad to hear the detail regarding the delay. I can wait but at least be more transparent to let us know what happen.
Would it be possible to just wait for the (re)Formd T1 with the upgraded front end and pci4 riser, but not cancelling my order? This would be the best solution for me.
We should not take orders that we don't know when and if we will ship, you get what I mean.
Any estimated negotiating time? Few weeks or 1 even 2 months? Many people like me did spend a lot of extra money on suitable parts for FormD T1, I need to consider whether I should go for other cases if it delays too long.
Crap. I’m so unlucky. I’ve been endlessly waiting for my Mjolnir (Kickstarter), then tried to get the white Ghost S1 which keeps on getting delayed, then decided to go with the E-White T1, and now this!
Last edited:
I got the shipment email several days ago for a white T1. Tracking number was DHL Express tracking number: Queuing For Air Shipping (no tracking# until onbard airplane)11!
When viewing my order status now it just shows that my order is confirmed again and not shipped. I'm guessing I'm among the 50% inventory that needs to be released?
Most likely. I’m in the same boat. I see people on Reddit that have actually received a tracking number. Guess they got lucky.
Mine is the same, however in the Shopify app Shop it's showing shipped. No tracking number yet.
Everybody with a little manufacturing experience can easily estimate required amount of alu stock for a T1, and thus how much an increase in retail price should be if forwarded 1:1 to the customer - it should be a lot below what you're quoting. But it doesn't matter. It seems the price would increase not just due to the Alu price, but because the manufacturer wants to charge more due to the desired high quality / the increased RMAs last month.
I think overall the FormD is/was greatly priced, and I think if we benefited from low material prices earlier this year, that's great. Now, if indeed manufacturing costs increase (due to whatever reason), it's fair to increase the retail price as well. T1 is selling well, and I want those that put in the effort of designing and selling stuff to earn some good money on it, and as a customer I want to get a product at the advertised quality.
But I have to say, I would find it very concerning if they charge any current customers extra, on top of the pre-order price. Whatever games the manufacturer is playing? Not our problem. Temporary increases in alu price? Not our problem. That's part of their business and their risk. This product isn't some keyboard group buy run by a hobby person, where everybody joining in is also sharing the risk. I've said this before on the topic of the RMA's, and I'll say it again: it's unprofessional to forward these burdens onto the customer if it's a structural error/miscalculation on their end.
Does this mean that the remaining 1-4th of Dec. batch is already manufactured and sitting at the manufacturers warehouse ? Or are some unit from that batch still need to be manufactured ?
Those of us in that batch need to know if the remaining units from that same batch are already manufactured to make an informed decision.
Because if not, then god know how long we’re gonna have to wait for these renegotiation.
TLDR: if my unit is already manufactured , i’ll wait for it to be release.
If it’s not manufactured yet, then i’d like a refund.
I'm a business owner and have had to adapt to the same issues @Wahaha360 is going through due to the pandemic. I agree that making my problem a customer problem is in fact a problem, but at the same time I have to make the decision that will keep my business afloat. If there was an unforeseen 40% increase to material cost, and an ultimatum by the manufacturer set after planned preorders already happened... it would be a VERY difficult situation to be in, as a ton of work behind the scenes needs to go on to make the final product at your doorstep a reality. I'm a firm believer in the idea that people deserve to get paid for services provided, and a price increase to keep the ball rolling is an unfortunate, but necessary reality. The T1 is a masterpiece of engineering and build quality, and surely will continue to sell as long as it's being manufactured... BUT I think it's entirely unfair to deem a pandemic issue, i.e. something NO ONE could have predicted/planned for, as a "miscalculation." Don't forget, this isn't @Wahaha360 holding your cases hostage, it's the manufacturer that's breaching their agreement to a little fish in a big pond. THAT'S where the unprofessionalism lies.
I have recieved a shipping confirmation and an actual shipping number from DHL Express for my black T1 (Dec. 1-4th) yesterday. However when checking on the DHL website I get an error message ('Sorry, your tracking attempt was not successful. Please check your tracking number.') and my confirmation window looks as following. So is my order already shipped or did I get the tracking number prematurely?
We don't know what we don't know.
If your order is showing shipped, but no tracking number yet, that means it is shipped and we are just waiting for tracking.
Already made, sitting in a warehouse, where we cannot have until we pay more.
It's a little bit of everything.
Covid = factories are operating below optimal levels since they have to keep workers spaced apart physically, decrease efficiency increases costs.
End of year = demand for their factory is near peak, so the opportunity cost of any machine time is the highest.
Aluminum Price Surge = 40% for raw material compared to first contract
Put it together, and you get problems hard to contain.
If they broke their contract and are basically blackmailing you, then why do you need to honor NDA's? If this fails through and you need to cut ties, I hope you release their name and customers so we can boycott and shame them until they lose business.
I don't feel bad for a corporation that is supposedly incurring more costs due to covid, even if I believed it. Everyone is going through this. They had a contract with you, they should honor it.
I don't feel bad for a corporation that is supposedly incurring more costs due to covid, even if I believed it. Everyone is going through this. They had a contract with you, they should honor it.
@Wahaha360 that sucks a lot ! They should be ashamed! I have my order waiting and do not think of getting a refund. I really like this case. I have all the parts waiting (collecting during this year) . Hope you/we get some news really soon.
Stay strong and big support from France!
Stay strong and big support from France!
Similar threads
