i havent even bough the case and i know that you get the tracking when it's have gone trough customs and the carrier in that country starts it's shippment. Customs can take a long time depending on country.
Prototype The world most flexible SFF case? LOUQE Ghost S1
- Thread starter PaChalski
- Start date
"Regarding customs, it seems like it has gotten through and that is being loaded on trucks tomorrow!"
I live in Taipei, Taiwan. It's not far from the factory, but I still get neither the tracking number nor any updates at all for the direct shipment.
Does anyone have any updates of the direct shipments? Louqe doesn't reply to my e-mail.
Does anyone have any updates of the direct shipments? Louqe doesn't reply to my e-mail.
Hi, I am from Netherland, I didn't get mail from them too. I am still waiting for mail with tracking number. They said in this time I should have case at home, but
it isn't.
it isn't.
“Your order is among the direct shipments where we have learned there is another delay, currently the direct shipments are scheduled to be sent out next week. We apologize for this yet another time.”
Slack:
Update on the shipments.
We are receiving a lot of mails from anxious supporters regarding the shipments. So here is an update on the different shipments:
US (American order):
- The US shipment arrived in the US October 30th
- November 8th Arriving at Warehouse
- November 11th Arriving at distribution center
- November 15th Sent to recipients (approximately)
Europe:
Passed customs and is being trucked to the distribution center today.
These orders will likely be sent out next week.
Directs (rest):
We have learned there is another delay, currently the direct shipments are scheduled to be sent out next week. We apologize for this yet another time.
Update on the shipments.
We are receiving a lot of mails from anxious supporters regarding the shipments. So here is an update on the different shipments:
US (American order):
- The US shipment arrived in the US October 30th
- November 8th Arriving at Warehouse
- November 11th Arriving at distribution center
- November 15th Sent to recipients (approximately)
Europe:
Passed customs and is being trucked to the distribution center today.
These orders will likely be sent out next week.
Directs (rest):
We have learned there is another delay, currently the direct shipments are scheduled to be sent out next week. We apologize for this yet another time.
The case is superb, and i would like to cramp inside 2x240 rads, but than the case is 300€, and that is really really too much for what i am ready to give for a case , even if it's 13.4 liters, wich is crazy small for all that. Sorry guys. Make another from iron in half price please 
The case is superb, and i would like to cramp inside 2x240 rads, but than the case is 300€, and that is really really too much for what i am ready to give for a case , even if it's 13.4 liters, wich is crazy small for all that. Sorry guys. Make another from iron in half price please
Excellent! This is what the free market is all about. Consumers making their own decision about how they spend their money.
Personally, I am choosing to wait as I am in no hurry. I like the case design and it is similar to one I have thought of myself, but more finished.
Since I dislike AIOs, I intend to create a custom water cooled loop. To me, AIOs are like buying a Ferrari with a 4 cylinder engine. To each their own though.
Is anyone at Loque checking their emails? I've been messaging them to ask for a refund and no one has responded in a week.
Refund for a case they already started shipping? sound like you are a bit late to demand that.
Emails keep getting returned asundeliverable from the address on the website for customers. Messaged them here, nada,
Im pretty sure that they mean that they want a refund for the second run of the case, not the recent shipping of the first....
Strange. I got a reply from Patrik using that address about a month ago
As Louqe team's reply in the e-mail three days ago, direct shipments "should" be shipped next week, which I really doubt it,
so I want to cancel my order. (I live in Taipei, Taiwan.)
I placed my order on the end of June on their official website, not on Kickstarter.
Since they haven't shipped my order yet, and I am not a backer, which means that I am legit to get a refund right?
But two days passed, I haven't heard a word from them regarding the cancellation.
My e-mail was sent to both hello@louqe.com and order@louqe.com.
so I want to cancel my order. (I live in Taipei, Taiwan.)
I placed my order on the end of June on their official website, not on Kickstarter.
Since they haven't shipped my order yet, and I am not a backer, which means that I am legit to get a refund right?
But two days passed, I haven't heard a word from them regarding the cancellation.
My e-mail was sent to both hello@louqe.com and order@louqe.com.
I seen that they approved cancellation very close to shipment. That supriced me.
But now then have produced the case for you so I'm not sure that's doable when it's so close to send off from factory. Maybe you get lucky.
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