I just signed up just so I can follow this thread! I've been diving deep into the work of SFF PCs and your case is by far the most appealing to me in terms of size and form! Is UPS The only shipping option to Canada? Because we will get raped with brokerage fees. USPS is pretty much the only option we have to avoid brokerage. How much are you planning on charging for your white case?
Shipping I've shipped recently to Canada and the customer said UPS charged the brokerage fee which actually negated his discount I gave. I guess I could offer USPS but that's a major headache for me for the following reasons:
1. I don't trust them to deliver any packages to the right location without damage.
2. They aren't open when I'm available to drop off (open from 9:30-5). This means I'd have to take off work to drop packages off or I'd have to come in to work late.
3. I've never made a claim with them but I'm quite certain it would be a pain.
4. Their tracking system is useless.
5. I don't trust them...
All that said, I could look into creating an account and trying out a scheduled pickup so at least the drop off inconvenience is avoided. The first time I have a problem making a claim though I might stop using them altogether.
[rant]As an anecdote I have been collecting AMD CPUs for a while and have ordered over 200, many of them through Ebay. I counted the success rate for USPS on the packages delivered to me and it was at best 90%. The other 10% either never showed up or were delivered to the wrong address. I even went in to pickup a package in July because the postman left a note on my door because signature was required - they brought out that package and a soaking wet one from May that was never delivered! It might not be too strong to say I hate the post office.[/rant]
I guess I can enable USPS for Canadian orders and give it a try. I do want to shift cases before the end of the year so every little bit helps. I'll figure out how to make the drop off work even if that means it could take a day or two for me to do it. Look for this to be added tomorrow - I'll update my thread here when it's done.
Sorry for unloading - welcome to the SFF community BTW! I'm flattered you like the design and I hope if you buy an S401 you'll be just as happy. If you have any questions before you decide to buy let me know. I would not recommend the Asus Strix Z390-i as it will not fit the S401 without modification to the case. I actually believe this is my fault for not moving the standoffs away from the rear IO panel to provide the clearance that board needs. I've not experienced any other boards having problems yet though.
Should be with me on Tuesday according to UPS which means I'm going to take some time out from work and transplant my build into it (currently in a Node 202).