No updated information since 13th Feb

[cascadia]

I bought an Ncase M1 on 13th Feb and the order is #10671. But since then I haven't got any information, no shipping update. Could anyone working in SFF help me check if my package is processing? Thx a lot ~

 

[tinyitx]

I do not work for SFF but I notice its webpage says ''Orders placed by February 22nd are shipped by February 27th ''.
So, I suppose your order will be shipped out on 27th Feb.
I imagine, many factories in Taiwan are still a little sluggish due to the Chinese New Year. Maybe that is why you are not having any acknowledgement?

 

[cascadia]

thank you very much！I haven't notice any info. blind eyeswhere did you see it?

I do not work for SFF but I notice its webpage says ''Orders placed by February 22nd are shipped by February 27th ''.
So, I suppose your order will be shipped out on 27th Feb.
I imagine, many factories in Taiwan are still a little sluggish due to the Chinese New Year. Maybe that is why you are not having any acknowledgement?

 

[tinyitx]

Right here:-
https://www.sfflab.com/products/ncase_m1?variant=32790226825

 

[bubbl3]

What was the projected shipping date on the SFFLAB page when you ordered?

 

[Windfall]

I bought an Ncase M1 on 13th Feb and the order is #10671. But since then I haven't got any information, no shipping update. Could anyone working in SFF help me check if my package is processing? Thx a lot ~

Just ping @Wahaha360 (actually don't, I just did).

He should have some idea!

 

[confusis]

@PlayfulPhoenix may also be able to help

 

[Wahaha360]

I bought an Ncase M1 on 13th Feb and the order is #10671. But since then I haven't got any information, no shipping update. Could anyone working in SFF help me check if my package is processing? Thx a lot ~

Basically, the Black M1 (Ventilated Aluminum Side Panel) was on preorders for February 27th shipping at the time of your order (you and everyone else who chose this variant).

The product page shows shipping dates under "Important Information" right above the add to cart button. You may have missed it or scrolled passed it.

Sorry about the situation if the website was confusing. If you need to update your address or cancel, email us using your order email.

No PMs for order changes, we don't know if you are who you say you are.