Okay .. I don't understand why not everything is shipped at the same time, this story is starting to get more and more stupid. My family and loved ones laugh at me and tell me that I got ripped off. If I had known I wouldn't have it before 2022, I probably wouldn't have ordered this case. Alex had promised a shipment in August for batch 2, that's why I ordered it. But I regret bitterly. And please, stop to apologize over and over again..
Just for information you can write whatever you want on your website regarding returns and refunds, there are laws in Europe :
You just bought on the Internet. What should you do if your order is not delivered, arrives damaged or you do not like it?
www.europe-consommateurs.eu
These laws are there to protect us, such as: no paying the shipping additional costs of a product from China when we have paid to a Swedish company. Or to have to pay out again the return costs in case of refusal, but this time to send back to Sweden. Pretty sleight of hand, but not very honest.