It comes without screws, without vertical foot, without GPU extender? perfect
This has me extremely worriedIt comes without screws, without vertical foot, without GPU extender? perfect
look here https://www.17track.net/Hey i ordered the psu (to germany) and it looks like my tracking number doesnt exist at ems? Should i worry?
Edit: order number: 10086
Guys, I'm aware of the missing accessories. I really apologize, our distributor made a mistake.
We'll send replacements asap, just give me 1-2 days to figure some things out.
About the orders that didn't get shipped yet, it will have to wait until we solve this problem.
I believe it's internally mounted, top right corner if looking at it from the glass sideI got the case, it looks very good!
But, how do I install the PSU in the case?
I opened the back panel, but there is no hole to install.
It goes in the right top right corner of the case under the ssd metal plate.I got the case, it looks very good!
But, how do I install the PSU in the case?
I opened the back panel, but there is no hole to install.
Specify the invoice with value 0 and you will not have to pay anythingHey guys. For Austria 50 euros customs, and when they send the accessories, again to pay customs and also how will I declare it without receipt? any ideas...
Do you mean that you need the order receipt to get the product from customs?Hey guys. For Austria 50 euros customs, and when they send the accessories, again to pay customs and also how will I declare it without receipt? any ideas...
Okey thanks!Do you mean that you need the order receipt to get the product from customs?
If anyone else is facing a similar problem, please send us an email.
Hey BernardoZ,I'm assuming you'll be sending these out to all orders, me included.
I started the build tonight and ran into the stand off, power supply extender and screw issues.
Lets us know when you figure something out.
Thanks
One more issue that I forgot to mention is that the bottom part of the pci express adapter, the part that you connect your actual graphics card to, is inverted.Hey BernardoZ,
I ran into the same issue as the comment above, i.e., no standoff, no power supply extender, screw issues (red screws provided go right through the drilled holes on the psu). I also did not get the rubber mats on the vertical plate and my case was missing the external power cable plug that goes right on the case.
Overall, great case and I am excited to see it finished. Sorry to hear about all of the issues you have encountered with getting these puppies sent out; can't imagine how stressful it has been. Hope to hear from you shortly.
Do you mean that they include the wrong angle type riser? Or is there a way you can invert it to make it usable? Just wondering if we'll need to include a new riser on the replacements too...One more issue that I forgot to mention is that the bottom part of the pci express adapter, the part that you connect your actual graphics card to, is inverted.
I could open the pci riser to see if I can modify it to its original intended position but I risk breaking it. Correct me if I am mistaken, but the riser was intended to pass through the back of the GPU and connect to the bottom; the riser I received could work as is but it would go over the front of the GPU to connect but would cover the GPU fans and impede airflow.Do you mean that they include the wrong angle type riser? Or is there a way you can invert it to make it usable? Just wondering if we'll need to include a new riser on the replacements too...
About the other missing accessories, don't worry, we'll replace everybody soon.
@All If there is any other issue with the case that wasn't mentioned here yet, please let me know, as I'm trying my best to solve it.