Can someone else that received the case confirm if you got the correct angle/lenght pcie riser? So I can figure out if all sent orders have the same issue. Thanks
Stalled Z-CASE P50 v1.1: Innovative console-style SFF PC case
- Thread starter BernardoZ
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Can you and others please try to install it this way? Pay attention to the 180 degree bend on the gpu connector end:
My partner insists that this is the best solution, as inverted riser would make it difficult to mount the hdds.
Yep the cable bends that way. So it looks like that will work.Can you and others please try to install it this way? Pay attention to the 180 degree bend on the gpu connector end:
My partner insists that this is the best solution, as inverted riser would make it difficult to mount the hdds.
Question on the psu cable extension, was that a custom made? I have not been able to find anything that goes from the psu to the back of the case and has a screw mount.
Did you use female on both sides standoffs?Yeah same case here.
Missing the screws, standoffs and c19 plug extender.
Emailed support and it seems like the good folks are aware.
I guess PSA for those who dont want to wait:
6mm M3 mobo standoffs worked for me. Although I they mentioned earlier in this thread they were using standard 7mm height ones.
Improvise, adapt, overcome
Or do the 6mm standoffs not stick out against the back plate?
I tried regular standoffs and the screws stuck out the back not allowing the backplate to be put on.
Can we have a list of everything that should be included in the package? It would make this a lot easier for us to confirm everything is correct. From what I see so far:
Included in box:
-Case
-PSU
-Case power button
-Case USB 3 front panel cable
-Glass spacers
-Case vertical foot
-PCIE extender
Missing from package:
-Motherboard standoffs
-Any and all screws (including rear thumbscrews to hold GPU in place, screws to mount PSU, screws to attach vertical foot, etc...)
-AC power cable extender (to go from PSU to case mounting hole)
-rubber feet for vertical foot
Included in box:
-Case
-PSU
-Case power button
-Case USB 3 front panel cable
-Glass spacers
-Case vertical foot
-PCIE extender
Missing from package:
-Motherboard standoffs
-Any and all screws (including rear thumbscrews to hold GPU in place, screws to mount PSU, screws to attach vertical foot, etc...)
-AC power cable extender (to go from PSU to case mounting hole)
-rubber feet for vertical foot
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Based on customers complaints, it seems like the distributor forgot:
- Motherboard standoffs;
- Extra screws (for pcie riser, gpu back, psu, power cable, and case stand);
- Internal power extender cable;
- Rubber pads for vertical stand and for horizontal usage;
- External power cable.
From those, we just couldn't order the rubber pads and the external power cable in time. But it shouldn't be a problem, as they are not customized and can easily be found to buy anywhere.
Also, since the whole next week is national holiday in China, we'll try to ship all separate replacements and remaining orders later today. So please let me know asap if I'm forgetting something.
- Motherboard standoffs;
- Extra screws (for pcie riser, gpu back, psu, power cable, and case stand);
- Internal power extender cable;
- Rubber pads for vertical stand and for horizontal usage;
- External power cable.
From those, we just couldn't order the rubber pads and the external power cable in time. But it shouldn't be a problem, as they are not customized and can easily be found to buy anywhere.
Also, since the whole next week is national holiday in China, we'll try to ship all separate replacements and remaining orders later today. So please let me know asap if I'm forgetting something.
This looks right to me. That's what I'm missing.
Excited to get my build going. This would be my first sff build.
Those with psu orders, is there missing items? I've received my psu but haven't opened it up yet as overseas
Separate psu orders don't include any accessories. The only thing you may miss is the power cord, which you can easily find to buy.
I didn't receive yet any confirmation or tracking number for my Case + PSU bundle. Can you confirm? Order No. 10011 . I do not have any communications from your end guys, and I read in the forum that orders like #1086 was sent and my order #1011 you didn't send it yet. Please respond.
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So is this being shipped automatically to all customers or should I put in a claim/request?
Just so that I’m clear, if my order shipped I’d have notification by now?
We've shipped all remaining orders earlier today. So if you didn't get the tracking number last week, it's because it was shipped just now. Please give me until tomorrow to update all of them.
All cases that shipped last week are missing the accessories. So you don't need to put in a claim, we'll send replacements to all of those later today.
Just to confirm then, does that mean the cases that got shipped out today do include the accessories then or do those need to get shipped out later as well. Thanks for keeping us up to date and can't wait to get the case!
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