NCASE M1 V6 info

ChrisG

Efficiency Noob
New User
Apr 27, 2020
6
0
I can tell you that I have an other item in shipping as well, I haven't had an update for over 2 months. Just only recently got told by the shipping courier that it will take a minimum of 2 months longer before I might even recieve it.

The ongoing pandemic has really put a mark on international shippings. Some countries don't even use flights anymore due to the virus, only sea shipping and that takes way longer. Something that flights takes around a few days, sea takes 1-2 months.

With this said though, I'm aware that the waiting game is no fun and not having anymore information for some time can literally feel like it's killing you.
The next tracking update after the initial "origin post is preparing shipment" is when it's processed through customs in the destination country, which can take a while depending how backed up they are (can be a lot during holidays and/or pandemics). Your tracking on 17track probably looks something like this:



There may be a date code in the Chinese language section which tells you the date it was scheduled to leave Taiwan. If it's after that date and you haven't seen any other updates, it's safe to assume it's sitting in customs in the destination country waiting to be processed.

You shouldn't rely only on 17track for tracking, especially for countries outside the US. Tracking through the local courier's website will provide more information on how to pay import fees (not required for the US) or to arrange delivery.
Thank you both for the response!

I did visit USPS site and it just says they are awaiting the package to one of their facilities. I also checked Chunghwa Post's website and if I am reading the info correctly it looks like my package departed on May 6th, but if the package is on a ship that would explain why I haven't seen anything yet. If it went via air then it's probably just sitting at customs.

Thanks again, patiently waiting as this is the last piece of the puzzle for my new build.
 

Necere

SFF Guru
Original poster
NCASE
Feb 22, 2015
1,583
3,053
I did visit USPS site and it just says they are awaiting the package to one of their facilities.
Right, the tracking won't update until it's through customs.

I also checked Chunghwa Post's website and if I am reading the info correctly it looks like my package departed on May 6th, but if the package is on a ship that would explain why I haven't seen anything yet. If it went via air then it's probably just sitting at customs.
All packages are sent by air. Ocean freight would take months.
 

tinyitx

SFF Guru
Jan 25, 2018
1,313
1,175
Is there a reason why it is not possible to select germany for the shipping address?
IIRC, an electrical component of the case lacks a certain certification and, thus, could be held up at Customs.
So, this matter is being sorted out.
 

Necere

SFF Guru
Original poster
NCASE
Feb 22, 2015
1,583
3,053
Is there a reason why it is not possible to select germany for the shipping address?
There's a surprising number of people that email support asking this. Are you able to see the red-bordered alert box on the product page? It tells you why:



IIRC, an electrical component of the case lacks a certain certification and, thus, could be held up at Customs.
So, this matter is being sorted out.
This is no longer an issue. Starting in March, all new M1s carry the CE marking.
 
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winny

What's an ITX?
New User
May 28, 2020
1
1
Feels weird to pay $65 for shipping that takes months. Meanwhile, my wife has gotten several packages through EMS global shipping without issue, placed after my latest shipping update. From both China and Taiwan. When I attempt to track on the EMS website, it doesn't work. Is this actually EMS shipping?

Just got an EMS courier package delivered today that was ordered two weeks ago from Taiwan. Three times the size, delivered in a few days, no issues.
 
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Necere

SFF Guru
Original poster
NCASE
Feb 22, 2015
1,583
3,053
Feels weird to pay $65 for shipping that takes months. Meanwhile, my wife has gotten several packages through EMS global shipping without issue, placed after my latest shipping update. From both China and Taiwan. When I attempt to track on the EMS website, it doesn't work. Is this actually EMS shipping?

Just got an EMS courier package delivered today that was ordered two weeks ago from Taiwan. Three times the size, delivered in a few days, no issues.
EMS tracking numbers start with EG or EE, non-EMS with CC usually.

What country are you in? If you're in the list of countries TWPS can't ship to then it may be stuck in limbo waiting for shipping to reopen. We closed orders for those countries as soon as TWPS posted the notice for a specific country, but there were a handful that were sent to TWPS before being closed. I've asked w360 to inquire with TWPS about these orders.

If you're in the US, I know from the number of people emailing support that ISC Los Angeles has been experiencing long delays for the past month or so. Not much we can do about that.
 

Phreno

Chassis Packer
May 24, 2020
15
7
I'm in Germany and I'm checking the Taiwan post for nearly a months now, and i'm struggling to understand what's going on.
on their statement the ban was until May 15, but by looking on wikipedia seems they have extended until may 31:



Seems their easing domestic flights aswell:

Is the ban still ongoing?
 

Necere

SFF Guru
Original poster
NCASE
Feb 22, 2015
1,583
3,053
I'm in Germany and I'm checking the Taiwan post for nearly a months now, and i'm struggling to understand what's going on.
on their statement the ban was until May 15, but by looking on wikipedia seems they have extended until may 31:



Seems their easing domestic flights aswell:

Is the ban still ongoing?
Just so it's clear that only applies to the Philippines. Nothing to do with shipment to Germany.
 

Phreno

Chassis Packer
May 24, 2020
15
7
I feel dumb honestly, i have no idea how the shipment are routed to Europe, that's why i'm asking, i thought philippines was an intermediate landing before going to europe.

They really don't say much more then, i guess i have to deal with that, 🤬
 

Necere

SFF Guru
Original poster
NCASE
Feb 22, 2015
1,583
3,053
No worries, you're not the only one to think that. And to be fair, I think some packages might route through other countries like Japan, so it's not so far-fetched.
 
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Dawelio

Awesomeness
Moderator
Dec 17, 2017
269
154
You are correct, I've done some reasearch, but in my own postal office and international ones. Due to the ongoing pandemic, several couriers have limited their flight capacity, hence they do middle landings in each flight - in order to cover as much are as possible. So yes, they do middle land during their flights. Which places and/or countries for a specific flight though, I have no idea.
 

garqsharq

Minimal Tinkerer
New User
May 23, 2020
4
2
Apologies if this has already been answered, I checked the 1st post and did a few searches.

Does anyone know roughly how long orders will be open for NCASE M1 V6.1? Deciding between a few cases and timing may help determine the one selected.

Thanks!
 

heidy

Case Bender
New User
Jun 9, 2020
2
0
Could we have some info on when/if the left angle power cable will be restocked at some point? It'd help a lot for those of us who bought the original v6 and wanted to use a specific PSU configuration but couldn't.
Thanks for your time.
 

heidy

Case Bender
New User
Jun 9, 2020
2
0
Could we have some info on when/if the left angle power cable will be restocked at some point? It'd help a lot for those of us who bought the original v6 and wanted to use a specific PSU configuration but couldn't.
Thanks for your time.
I apologize for posting twice in a row. Just wanted to add that I meant to ask about the right angle cable, which is the one that didn't ship with the initial v6.
 

blindphleb

Average Stuffer
Feb 7, 2018
63
81
I just got my front panel upgrade for a v5 case I have. I'm using the blanking front plate and it really cleans up the aesthetics of the case.
 
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