i found thorzone at the beginning of this year, so i don't have as much experience with them as the backers of kickstarter. the case is really nice and would fit very well to my current and future setting, that's why i ordered it. however, i have gained experience in kickstarter, even though all providers i bought something from couldn't keep their delivery times, there were at least always comprehensible updates on the current status.
this makes it incredibly difficult for me to trust Thorzone. kickstarter is over. the weekly updates don't work or are only vague statements with pictures that could also be from the last production. there is no proof here that things are really progressing and, for example, statements about how many cases are being completed daily. it only says "some".
of course it is difficult at the moment because of the situation in the whole world, of course you have to adjust the costs, but you also have to keep your stakeholders informed. really informed.
i can only refer to the very few videos or posts about the mjolnir case. the kickstarter community has also had to wait an extremely long time, and the few who have written something about it at least give me hope by writing that the case is great. except for the flaws that haven't been fixed yet. so i'm still sitting here, like the rest of the buyers, waiting for a sign of life. if we're informed 2 weeks before shipment, at least we know that it will be there in 1-2 months...or we can pick it up at customs for a fee.
thorzone really needs to change its business model here. sometimes i wonder what the employees actually do. do they prefer to work on new projects instead of supporting the current ones? at least they always say they are busy.
this is not meant to be a hate post. just one that expresses my complete lack of understanding for a company. there are business coaches who can help here.
btw, we got the last promised weekly update here at the beginning of august.
