There will be 2 more shipments and then this whole batch + replacement parts is done. I checked and your order is placed in the second shipment. The first shipment will be prepared the coming week and as soon as it's sent we'll start on the last one.
So on February 4th, my understanding was there were "2 more" shipments and everything is done. Where the 2nd shipment would be the "final" shipment.
Finally, just one more shipping round and everything is shipped (including replacement parts).
On February 13th, the 2nd to last shipment was done, and so there was only the "final" shipment left over.
Not shipped yet, next shipment will contain ALL remaining orders as well as ALL replacement parts
It took longer than expected for us with the current shipment because it consisted mostly of the most complicated orders we've had to date, so took a while to ensure the packaging team understood everything correctly. The last shipment (including yours) is even more complex, but it should be easier because we've learned the process of shipping more complex stuff in the current shipment.
On March the 2nd, it transpired that the 2nd to last shipment was actually not finished yet, so we were asked to wait for the "last" shipment
2 weeks, you mean the last shipment form the current batch yes?
On the same day (March 2nd), we were told to expect the "last" shipment in 2 weeks, ie. March 16th
Update, this last shipment has been tough, basically we had to send it back and forth between the freight forwarder and the factory. This is my fault entirely, I gave them an inadequate description for how to package this shipment.
On March 17th (approx 2 weeks from previous post) here you mentioned "This last shipment", which I think a lot of people thought was in fact the "last" shipment, but looking back, I guess you meant the "2nd last" or perhaps "previous" shipment.
After the last shipment (the one after this one), I'm thinking of posting a live Q&A again
On March 22nd you actually mention that the "final" shipment hasn't happened yet, but honestly that was a bit lost on me by then because I think most had assumed at this point that the "last shipment" was already happening
We are preparing the last shipment already, i.e. packing it. I'm going to guess 2-weeks because it's so messy and non-standard given all the different replacement parts.
So on March 30th, we seem to have gotten to the point where we were supposed to be on March 2nd (i.e. 2 weeks until final shipment)
So the shipment that just went out was the second-to-last, now we are preparing the last. I'll ask the factory when they will be ready and report back.
And today on April 12th, you use the phrase the second-to-last "just went out", and now preparing the last.
I don't mean to be nit-picky (although I accept that I am being nit-picky), but wanted to highlight where people's arguably justified confusion and frustrations lie with regards to the "last shipment". Reading back and looking at everything on one-page I think the key misleading post was the one on the 17th of March, which refers to "the last shipment" which happened to also line up with the timeline you had laid out 2 weeks prior. And so probably in a lot of people's eyes they're wondering why they haven't received any tracking for a month.