DAN C4-SFX
- Thread starter dondan
- Start date
Even with copious amounts of mindbending, there is no "flex" to be found in lack of communication and therefore leaving behind disappointed customers.
Amount of people losing their shit over a PC case is rather funny.
someone on a caseking review said he'd rather see the case made with CNC instead of standard stamping process. what's the difference? I'd gladly pay more if the former is better.
Nobody is putting themselves in Dan's shoes. You are kind of asking him: "will you work for two more months so I can get a case?" without even thinking if it is profitable, doable, if he wants to or not, if he has the time...and so on. He did answer some of our questions and gave us some hints of what his plans are. Complaining is your right, but will it accomplish something? Probably not. Instead you/we can be pro-active and somehow show that there is still high demand for the v1 (if that is even the case) and Dan can have a second thought about it (but even then it may not conclude in a 2nd batch - I feel this is more of a passion than being profitable or not).
Yeah the discussion is headed in the wrong direction imo. V1 is done, everyone who wanted one and couldn't get one complained, pretty sure Dan heard it, now it's time to move on. Let's rather focus on users feedback from V1 and look ahead to V2.
Just got my v1 and I believe with some creative design for v2, it could potentially fit the Silverstone Shark 160mm fan with 140mm mounting.
I think it's pretty clear that he simply doesn't want to make any more v1 and as far as I can see, hasn't really apologised to his customers for the poor comms (or even believe he's done anything wrong).
You're right though, people can draw their own conclusions from that level of customer engagement and decide where they stand with Dan cases accordingly.
I can't speak to the process of it, but I'm not sure why it would be so hard to just order another shipping case worth of v1 and distribute to dealers. It seems like the demand is there, between what I see here and on reddit, but I don't know how many cases it takes to break even on another shipping containers worth. I know it takes a bit of time to work with dealers and Lian Li, but it's not like any more design work needs to be done. Pre-orders would definitely take more work.
If the V2 looked similar to the V1, I'd say those who are disappointed would be ok waiting. But it's not at all the same based on renders, and I wouldn't be interested in a V2 as it stands now. And a lot of V1-wanters may well buy something else if they can't get a Dancase in the next X months. I can't imagine the V2 will be turned around that quickly.
He didn't do anything wrong. The product was delivered with quality and functionality as promised. If he decided to move to V2 right away it's totally up to him. You guys act like you're his company's shareholders and he is obligated to consult you first. Which is not the case.
I get why people are upset, you're planning a build with certain case and parts in mind. I'm exactly in the same shoes right now trying to build a PC, the first time in 8 years in fact, so there's a lot of planning involved. And when you rely on some niche parts, sometimes they're not available, that's the nature of small markets. Adapt your plan to a different case or wait for V2.
Move on. V1 won't return anyway and no one wants to read your angry comments.
Can anyone recommend airflow for Noctua c14s and 3070 fe? I have 2 120mm fans intake from top for gpu and the c14s is using dual 140mm fans as intake. Is the second side fan ok for exhaust even though it's next to the intake for the cpu (which blows directly into heatsink fins) or should it be intake too and perhaps have a 90mm exhaust at the rear? Any ideas appreciated
Also using optional vent for the gpu
Also using optional vent for the gpu
Gentle reminder to stay civil 
I understand some might be upset (similar thing and reaction happened when the legendary Ncase M1 suddenly got discontinued).
But again, like what @elrd5150 said, it is totally up to Dan to move to v2. He and/or Lian Li may have their own reasons. And no, Dan doesn't need to apologize or anything.
Regarding comms -well this is my personal opinion- It's not perfect, but Dan is easily one of the better case designers in terms of communication.
I understand some might be upset (similar thing and reaction happened when the legendary Ncase M1 suddenly got discontinued).
But again, like what @elrd5150 said, it is totally up to Dan to move to v2. He and/or Lian Li may have their own reasons. And no, Dan doesn't need to apologize or anything.
Regarding comms -well this is my personal opinion- It's not perfect, but Dan is easily one of the better case designers in terms of communication.
I am planning to do the same as your setup (but maybe with BeQuiet Dark Rock TF2) with 4 intake fans. I did consider an additional 92mm for exhaust but with so many intakes, it would create a positive pressure within the case and the air will just exit from any vents.
I supported Dan since the first gen A4-SFX (he even used a picture of my build on his website to market the case which was cool as hell for me). I was only able to get the C4-SFX because my brother lives in berlin (and he is still using my Intel 7700k/EVGA FTW3 1080Ti first gen A4-SFX build to this day) and I asked him to order it on caseking and send it onwards to me in asia. I am so damn glad I did that and didn't wait for some other reseller who ships to other regions to pop up because if I did, I would have missed out.
Had I missed out on the case, I would have been extremely upset. I spent months planning my build, so I totally understand why people feel the way they do. I remember watching an optimumtech video from YEARS ago saying this was gonna be his next case or something. So to have so much built up for so long, only to sell out after one batch, is.....disappointing .....to say the least. and I am trying to be as polite as possible. far worse words could be used
It's completely Dan's prerogative to do whatever he wants and he doesn't owe anyone anything, much less an apology. But there is no doubt in my mind that this limited run thing is going to cost him big time in terms of all that customer/supporter rapport he has built up over the years
Had I missed out on the case, I would have been extremely upset. I spent months planning my build, so I totally understand why people feel the way they do. I remember watching an optimumtech video from YEARS ago saying this was gonna be his next case or something. So to have so much built up for so long, only to sell out after one batch, is.....disappointing .....to say the least. and I am trying to be as polite as possible. far worse words could be used
It's completely Dan's prerogative to do whatever he wants and he doesn't owe anyone anything, much less an apology. But there is no doubt in my mind that this limited run thing is going to cost him big time in terms of all that customer/supporter rapport he has built up over the years
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He advertised the product to be available on his own Newegg US store in Q4-2023. Now tell me, how is running out of supply in Q2 not "anything wrong" then?
Niche is one thing, ultra-scarce is another. Nowhere have the customers been informed about the actual rarity of the product.
Just imagine ITX (-> "niche") board manufacturers running out of B650E ITX boards and telling you "yea there's gonna be B750E boards available mid 2024".
And I still think that people are mostly upset about the bad communication, not about the v1 having been only a small production run. I mean, if they knew earlier, they might have been able to take the measures neccessary to get one. They just did not know until the day the cases where sold out.
And boy have I been upset when that happened
No one in the world ever has to apologize...it's just that you should do so after you have made (what is considered) a mistake.
As far as I'm aware there was no pre-order, no one paid anything, and V2 should be available around the same time. So yeah, don't see anything wrong here either.
v2 will be not be available in Q4-2023 and yes, you may quote me on that when the time has come.
Also, promising to release product X and then releasing product Y in exchange is actually not keeping your promise. It is a crutch at best - and it doesn't help those customers that want to buy a v1
Again: C4-SFX v2 is a different case.
USA availability of V1 could be delayed for many other reasons as well, general plan does not equal guaranteed availability, that's again just the nature of small markets.
The original C4 was 12L, then it evolved to 14.7L because that's the direction Dan decided to move on. And now he moving again, nothing wrong with that.
The original C4 has been released as the 11 L A4-H2O.
The "new C4-SFX" has evolved from 13.37 L to 14.7 L.
Yup, nothing wrong with moving, but with breaking promises.
If the direction he decides to move now consists of upsetting customers, then it will be quite a lonely journey.
