Stalled Catz C-1 (5L), C-SFX (10L) and C-WS (15L)
- Thread starter amitoza
- Start date
Wow many thanks; I'll probably order that
Anyone thinking of getting a refund? He mentioned he just sent out batch two last week. I'm on batch 4 and was expecting it this week.
I was just thinking that today. I've seen pics of my case which makes me think he sent it, but it should've come in by now and I have no tracking info.
Yeah, I am in the second one. Thanks man. I;m hoping 7 or those 10 that have been shipped get into people's hands and we can see them.
So has anyone from the 2nd batch gotten their case? I paid @amitoza a month ago now and still not even a tracking number. If I don't get a case or something by next week I'm going to go ahead and seek a refund from PayPal.
ping him directly. after a week then just go ahead with your refund.
If I'm the owner of this product, and from the look of this thread going downhill as it is. at least i'll have the decency to answer questions of my.potential and current clients, as well as addressing on what's up.
from here on.. you already have an idea what's probably happening. the other custom sellers here on sff, replies within a day or two busy or not..
well..just my two cents -.-
If I'm the owner of this product, and from the look of this thread going downhill as it is. at least i'll have the decency to answer questions of my.potential and current clients, as well as addressing on what's up.
from here on.. you already have an idea what's probably happening. the other custom sellers here on sff, replies within a day or two busy or not..
well..just my two cents -.-
The problem is, I can see he hasn't even logged on so PMing him won't make a difference.
Im going to wait out a little and see what he has to say. Ive ordered a different case for the mean time. I got one from Streacom, which I suggest you take a look at. They are a bit bigger. The one I got is the FC10 which is 10 liters and arrives in a week, so Im excited for that.
Yes - I received my case and built a system in it. I am not with it right now but I have posted photos in this thread. You will need to use the search function to find where it is as this thing is getting bigger and bigger. I ordered from the first batch (I have build #2) and received my product (within Europe) within a month and a half. Granted, it was longer than quoted originally - but I got a lot of good support and feedback from @amitoza. There were times communication was lacking (sometimes, like you guys, up to a week or more) and I am sure he is aware that is his biggest downfall - but the case is indeed nice and the quality is also very good.
Hope he can step up his customer service game and create more realistic time-frames (he has openly admitted to wanting to do this, again in this thread) but this is also the downside to ordering custom products from individuals, Kickstarter, etc. People should be well aware of this before sending money through PayPal to someone they don't know, especially with all of the stories all over the web. At best, it just takes longer. Life gets in the way. He just got married. I am not making excuses for him - but he is not a business. So this stuff happens.
I hope you all get your cases, they are cool little things and can cram cool little systems inside them!
I still believe what I said before, that he isn't going to screw anyone over...
He is taking a long time for you folks (and that is unfair as all hell) but he definitely isn't pulling a cut and run, just making the mistakes of a first time seller who also does their own customer service
@amitoza, if the orders get too much to keep up, I am available to hire as a piecemeal administrative assistance/customer service rep
PS @amitoza, that is not a joke above, I will totally help with admin if you need!
2 weeks now it seems. I really don't have any stake in this but it's sad to see nonetheless.