PLA actually works just fine for structural parts and doesn't emit noxious fumes like ABS does. I'm betting that's what the store is using Definitely check what model of printer they have and then research it to see the quality you can get out of it.
I've decided to go with 3D Hubs as I can easily find a local service that can print in ABS plastic there and delivery is fast (or I can also pick up). Now I'm trying to assess what is realistically and financially possible through these services. Like if I wanted to print a 20x20x1cm base for my custom case, how long would waiting times be and how much would it cost. As well as how well is the design suited for printing.