since i want to provide info to our community, please note what's being discussed below, is the same exact item [ black color ENP-7660B ] ,and its poster has a good customer service reputation :
Production SFFTEC Shipping Updates
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since i want to provide info to our community, please note what's being discussed below, is the same exact item [ black color ENP-7660B ] ,and its poster has a good customer service reputation :
And there lies the difference. Somebody who is not afraid to delay opening up new orders, whilst also communicating with the community in a manner which doesn't turn it around on the customers.
It did arrive today, but I didn't have enough money on me to pay the import tax, which for me is about $35 usd. Tomorrow I'll go pick it up to a delivery center nearby and I'll show you guys!
I'm also sad that many of the people on this forum are treating you like a scammer. I still have yet to receive my tracking number, but I'm sure I'll get it. I know it has been many months more than it should have been, and everything you have done is sluggish, slow, and drags on, and you certainly could have communicated better, correctly, or at all, but I still don't believe any of this harm was intended whatsoever, which by definition is not a scammer. I'm hoping all of those posting on this forum are misunderstanding (consciously or subconsciously) because of how aggravated and irritated they are about the ever-growing, endless wait time. COVID-19 was a big hit for businesses in general, but I'm sure it was an even larger hit to you for a multitude of reasons (like how you aren't actually a business, everything is outsourced, you are a small seller, your personal life was most likely affected, etc). I feel like the mods overreacted with the mod break, but now I feel that it is well over the top. I do agree with you that this entire forum was exhausting to be a part of (although I haven't posted until now). It seems more trolling, hating, and complaining (which is understandable, but it flooded the thread), than anything actually constructive. To SFFTEC: I hope you learn some things about business, delays, and especially communication after this is all over. Although I'm with you and still support you, the half-truth inaccurate communication was not cool, as well as not following PayPal pre-order rules, and not staying within the time people can chargeback on PayPal or their credit card. As for communication, just say what is happening and keep your buyers up to date with whatever is REALLY happening, and don't bank on finishing more than you likely can. It is waaay better to overachieve than to meet expectations, let alone failing and underachieving. I'm disheartened to not be able to see you grow in selling in the future (on here) with your newfound knowledge from your failures throughout this whole ordeal. I do wish you the best and I hope to get my PSU in the mail soon.
P. S. I'm order 10281 for those that are curious.
Order #10189 here. PayPal is still waiting for him to respond to my dispute. Literally all he has to do is reply in the affirmative to their form email.
The threads to long to find and he could of edit it, but he did address some else question like this.
As I said I would before. I have now received the power supply. I can't seem to upload images but I have pasted a few links of how it is packaged.
I should also mention that the box was also surrounded by bubble wrap.
A couple more things to mention is that obviously being from the UK I have to pay import tax which is 20%. But DHL will also charge for 'Advanced Payments' which is where DHL pay extra money to get the item through customs which is a fixed price of £11. Any questions on how they charge that then let me know.
A further question I have is about the new graphics cards. I've heard that they are getting this new 12 pin adapter. How will this work with the current PSU and is it worth just getting a 2070?
Otherwise just wanted to thank @SFFTEC again.
I should also mention that the box was also surrounded by bubble wrap.
A couple more things to mention is that obviously being from the UK I have to pay import tax which is 20%. But DHL will also charge for 'Advanced Payments' which is where DHL pay extra money to get the item through customs which is a fixed price of £11. Any questions on how they charge that then let me know.
A further question I have is about the new graphics cards. I've heard that they are getting this new 12 pin adapter. How will this work with the current PSU and is it worth just getting a 2070?
Otherwise just wanted to thank @SFFTEC again.
I think gpu manufacturers will include a 8pin to 12pin adapter with the hardware, so it shouldn't be a problem.
About getting a 2070, it depends on how rushed you are. New gpus will launch soon, but it might take some extra months for ITX versions to be available.
Still waiting for my refund @SFFTEC. For those keeping track, it has now been over two weeks since I gave up trying to get in touch with him privately and started calling him out here.
I'm not in a huge rush. Haven't even got the Velka 3 yet. It was more to do with whether the power supply was adequate for the new GPU cards. But sounds like it will be so happy days
According to leaks, the 3080 is supposed to suck up nearly 400W of power and is likely going to be a very densely populated large card. It may not be compatible with the Velka 3 until a custom card comes out with a much more compact PCB, and even then, undervolting may be necessary to not let it cut out under heavy load, even with a 600W PSU. I'd advise maybe the 3070 or 3070Ti if that becomes a thing, as that will likely have a more power-efficient design, and a custom card will more likely be compatible, considering the 2070 mini's size (especially the Aero ITX model, but also the Gigabyte 2070 mini), I'm sure one of these OEMs will do the same with next-gen : )I'm not in a huge rush. Haven't even got the Velka 3 yet. It was more to do with whether the power supply was adequate for the new GPU cards. But sounds like it will be so happy days
Just got it and tested it. Can't really stress test it because of my low end hardware but it works.
The unit iskinda noisy though so maybe I'll do a noctua swap.
edit: I've been using my pc with the psu for a while and tbh the noise is unbearable to me. Hopefully with time it'll get quiet and hopefully having a case will help reduce the noise.
The unit is
edit: I've been using my pc with the psu for a while and tbh the noise is unbearable to me. Hopefully with time it'll get quiet and hopefully having a case will help reduce the noise.
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Don't do that... If you change the fan, the PSU might start failing after some weeks due to overheating (I've seen many reports of that happening).
The original fan is pretty quiet already, I have the standard version. The noise you hear is probably some coil whine, it should get better after some time of usage.
Btw, any shipping news @SFFTEC ? Still planned for this week?
Thanks for the tip! I'll use it for a while and hopefully it gets better. I also hear turbulence but I doubt that could be fixed with a different fan.
Order #10324 nothing yet. This has been the weirdest purchase experience I've ever had.
Over a week since this post, no info regarding how they're being sent to Australia and no tracking number, I give up. I PM'd @SFFTEC, no response. He's clearly been on here posting, shame things have gone this way, but I'm done waiting. I have gone the PayPal refund route, like many others no response there either... Big surprise
At least you have the PayPal refund route still available to you. I've been trying to get a refund for quite a while with no luck.
So Monday has been and gone but still no tracking number, any updates? All the units where meant to have been done Monday gone
Hello,
I received the PSU yesterday and it works perfectly, there is no coil whine or fan noise.
The length of the cables is perfect for the k39 case.
I am very happy to have waited for it.
The custom fees were 38.50 euros for France via DHL.
Thank you @SFFTEC !
I received the PSU yesterday and it works perfectly, there is no coil whine or fan noise.
The length of the cables is perfect for the k39 case.
I am very happy to have waited for it.
The custom fees were 38.50 euros for France via DHL.
Thank you @SFFTEC !
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