Recent content by TerryUSA

I used the form on their webpage. They said they got my email so it should work for you also. However, they haven't replied in over a week but they also aren't going to deal with defects at this time.

Alex, What email should I be using to contact you? You aren't responding to the "Contact" us messages on your website?

Awesome, those Dark panel matches perfectly with the shell!

Fix = "have yet to get a reply"

Alex, I am posting back here again because I sent an email using your site and have to get get a reply.

So I have kind of been waiting around to see if Alex had any comment to my case experience.... So far nothing. How can I get the missing corner pieces? Alex actually showed a mixed panel setup that I thought was really cool. The only difference is that it was intentional. I mean, I would have...

Yeah, UPS is the budget shipper for a reason. I have friends that work at UPS and DHL. There is a pretty big difference in company culture. However, 80% of my packages come via UPS.

Sounds plausible. Being inside I am not concerned at all. I don't know what constitutes a manufacturing concern and what doesn't though, so I Just posted for Alex to see. It may be perfectly acceptable, it is to me. A bunch of the marks would have been avoided if the corner pieces hadn't fell...

Received my case today! I don't plan on making a build this weekend as I am waiting on parts but I did want to open it and check it for damage. The sooner after receiving it the better and less chance I would be blamed for causing it. I do wish I had done an unboxing video as suggested here but...