So on February 4th, my understanding was there were "2 more" shipments and everything is done. Where the 2nd shipment would be the "final" shipment.
On February 13th, the 2nd to last shipment was done, and so there was only the "final" shipment left over.
On March the 2nd, it transpired that...
Ok, I'm almost certain there must be a language confusion. Typically when most people refer to the "last shipment" they are referring to the "final shipment" i.e. the shipment that would mean that all shipment are complete. Whereas from the last 2 months or so, you've referred to the "last...
Was slightly surprised and disappointed to find out that the replacement batches are not these and there is yet another round of shipping to go. I was quite shocked to learn that its actually been 610 days (1.67 years) since I sent the email reporting chipped glass on the Kickstarter batch. For...
I'm not really up to speed and given the contents of this particular page, don't really want to go scrolling back. To me, from what little I've seen so far, the root cause of this is still down to the slow turn around of orders right? It's like if you ordered a 2080, but by the time its shipping...
For what its worth, I emailed support to delay my own shipment as I am moving country next week. They replied quite quickly and confirmed that they can hold my order, but whether or not it would have shipped this week anyway remains to be seen I guess....?
It's too late for this batch by a long-mile (those who ordered close to a year-ago are just seeing the light at the end of the tunnel). Keep an eye out for the next round of orders.
Alright, lets hope for the best. I am moving to another country mid/end of November, so I hope everything is very fast....otherwise chaos will ensure 🤪
Will you be confirming actually what is going to be sent out? It's been quite some time since all the requests were made, and it would be nice to know that expected number of replacement parts are actually going to be packed into the parcel.
It's funny that whenever the delivery window is close, it overlaps with me moving to another country....Now I'm not sure if I want it to the delivery delayed further so that I am sure about my next address, or whether it comes while I'm still at my current location 😓
Having inventory, whether it is for the purpose of dealing with RMAs/Warranties or being able to ship products shortly after ordering. I think this is such a big issue that all other issues are currently being eclipsed by the fact that people are waiting close to a year for replacement parts. I...
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