REVIEWED: GeForce RTX 5060 Ti with ZOTAC GAMING RTX 5060 TI Twin Edge OC

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Hi Arc_Lag,

yes I got your last mail and I am sorry that I had forget to answer.

Why DAN Cases does not sell to end customer:
To make it clear: Your situation isn’t a reclamation request it is a purchase request of spare parts. I get tons of emails that someone like to buy this cable for an upgrade or this panel for modding and in 99% of all cases I say “no we do not sell to end customers”. The reason is, if I sell spare parts to customers I have to manual write invoices, check cash receipt and do the shipping process. All this reduce my already limited time for DAN Cases. Furthermore, I need my spare parts for real reclamation cases.

How DAN Cases handles a normal reclamation:
Normal reclamation cases will be handled every Saturday. These customers will get an email within 48 hours and shipping information on Saturday.

So for your case I feel sorry about my bad communication. I will send you an email later this day.

With best regards
Daniel

<blockquote data-quote="dondan" data-source="post: 171751" data-attributes="member: 9">Hi Arc_Lag,yes I got your last mail and I am sorry that I had forget to answer.Why DAN Cases does not sell to end customer:To make it clear: Your situation isn’t a reclamation request it is a purchase request of spare parts. I get tons of emails that someone like to buy this cable for an upgrade or this panel for modding and in 99% of all cases I say “no we do not sell to end customers”. The reason is, if I sell spare parts to customers I have to manual write invoices, check cash receipt and do the shipping process. All this reduce my already limited time for DAN Cases. Furthermore, I need my spare parts for real reclamation cases.How DAN Cases handles a normal reclamation:Normal reclamation&nbsp; cases will be handled every Saturday. These customers will get an email within 48 hours and shipping information on Saturday.So for your case I feel sorry about my bad communication. I will send you an email later this day.With best regardsDaniel</blockquote>

[QUOTE="dondan, post: 171751, member: 9"] Hi Arc_Lag, yes I got your last mail and I am sorry that I had forget to answer. [B]Why DAN Cases does not sell to end customer:[/B] To make it clear: Your situation isn’t a reclamation request it is a purchase request of spare parts. I get tons of emails that someone like to buy this cable for an upgrade or this panel for modding and in 99% of all cases I say “no we do not sell to end customers”. The reason is, if I sell spare parts to customers I have to manual write invoices, check cash receipt and do the shipping process. All this reduce my already limited time for DAN Cases. Furthermore, I need my spare parts for real reclamation cases. [B]How DAN Cases handles a normal reclamation:[/B] Normal reclamation cases will be handled every Saturday. These customers will get an email within 48 hours and shipping information on Saturday. So for your case I feel sorry about my bad communication. I will send you an email later this day. With best regards Daniel [/QUOTE]

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