Normal
A customer being rightfully upset after waiting 9 months+ & having to initiate every step of the conversation for what should have been a very simple customer service request is not "drama", it's Thor-Zone & you being rightfully called out for (still) not delivering on your obligations, Alex.Nice to see you've learned somewhere between diddly & squat about customer service & fulfilment after 3 years & multiple batches. It's still entitlement & excuses, all the way down.
A customer being rightfully upset after waiting 9 months+ & having to initiate every step of the conversation for what should have been a very simple customer service request is not "drama", it's Thor-Zone & you being rightfully called out for (still) not delivering on your obligations, Alex.
Nice to see you've learned somewhere between diddly & squat about customer service & fulfilment after 3 years & multiple batches. It's still entitlement & excuses, all the way down.
