Normal
It's legit, I noticed some peoples orders got flagged as "high risk" by Shopify so we're taking a couple of extra steps just to confirm that they are who they say they are and that the cards they paid with are actually theirs. In short we're asking for:Picture of ID card to verify identityPicture of payment card (only the last 4 digits and name) to verify the card is actually theirsA short description of what they orderedLess than 0.5% of all backers got marked as high risk. Also, we sent the emails out from both contact@thor-zone.com (official email) and thorzonetech@gmail.com (unofficial email) to make sure one of them doesn't end up in some spam folder.
It's legit, I noticed some peoples orders got flagged as "high risk" by Shopify so we're taking a couple of extra steps just to confirm that they are who they say they are and that the cards they paid with are actually theirs. In short we're asking for:
Less than 0.5% of all backers got marked as high risk. Also, we sent the emails out from both contact@thor-zone.com (official email) and thorzonetech@gmail.com (unofficial email) to make sure one of them doesn't end up in some spam folder.