Normal
For the non-UPS shipments, i.e. where we ship through a 3:rd party/freight forwarder, setting the customs and taxes payment to ourselves hasn't been possible (we've discussed this with all 4 freight forwarder that we currently use and everybody said the same thing). This is unfortunate but will get the cases out there much faster than if we wait for the UPS situation to resolve itself (no idea when it'll happen and nor does our UPS rep know...great).Anyways, we'll refund any difference in shipping between what you have paid to us and how much we pay to our freight forwarder. However, the shipping climate is insane right now (and has been so for a while) so we've basically underestimated shipping costs for almost every region, but we'll cover these losses ourselves.
For the non-UPS shipments, i.e. where we ship through a 3:rd party/freight forwarder, setting the customs and taxes payment to ourselves hasn't been possible (we've discussed this with all 4 freight forwarder that we currently use and everybody said the same thing). This is unfortunate but will get the cases out there much faster than if we wait for the UPS situation to resolve itself (no idea when it'll happen and nor does our UPS rep know...great).
Anyways, we'll refund any difference in shipping between what you have paid to us and how much we pay to our freight forwarder. However, the shipping climate is insane right now (and has been so for a while) so we've basically underestimated shipping costs for almost every region, but we'll cover these losses ourselves.
