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At the risk of being called a shill, I have to say that I find your walls of text pretty inconsiderate.

Try to see that this is not a big company and that they are actively working towards giving us one of the best sff cases out there.

I hope you're not into keyboards because trying to get a custom keyboard or gmk keycaps makes this look like childsplay.

If you want  a polished website, lots of inventory, no waiting time, frequent updates etc you really should not be looking into such a niche segment.