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Hi,


    I recently built my first PC, comprising of brand new parts, including an Acer Predator xb271hu. Upon connecting to the monitor, however, a message saying "no signal" appears.


    I speculated the issue could be the GPU needed updated drivers. So, after trying both HDMI-HDMI and DP-DP - with the correct input mode selected - I tried again using my motherboard. Indeed, I tried with my GPU connected and without. Nothing changed. Next I switched over my RAM, after a tech support call with Amazon. Still to no avail.


    I have also reset the monitor's settings, unplugged the power cable, switched the monitor and computer on and off, as well as tried the above attempts with 'Game Mode' enabled. After further frivolous troubleshooting and YouTube video-watching, I have become despondent. This system is ready for it's first ever boot-up, yet I can't even reach the BIOS stage.


    Has anybody experienced the same or a similar issue? Do you have any suggestions for me?


  

    System details

    Acer Predator xb271h

    i7 9700k

    Asrock Z390 Phantom Gaming-ITX/ac

    RTX 2070 Super

    Ballistic Sport 16GB 3200 (CL16)

    Corsair SF600 (Gold Rated

    Samsung 970 Evo 1TB

    Windows 10 Pro (Not yet installed)