Any options for those that missed pre-order window on the Nano, or just stuck waiting for next pre-order batch? Case looks great and need a bit more space for wc.
Just saw the e-mail (went to spam folder for some reason) and the new case looks amazing. Hope things run more smoothly for you this time around, Alex. I'll be grabbing one once available. ☺️
I ended up getting it off. Does anyone know the specs of the riser cable in the case? Is it 200mm/right angle?
I'm thinking it might be a bios setting because the riser cable has a QC pass sticker. Is there a way to tell which gen riser you have 3 or 4?
Edit: I had a Gen 3 riser, with a Gen 4...
What is a replacement and compatible riser cable for this caes? Seems my case has a bad riser cable. GPU boots normally when plugged directly into motherboard, when inside the case with riser cable, the post hangs and sits with spinning fans. And how the hell do you remove the torx screws on...
My apologies. I'll stop now. I just hate letting people get the last word when I think I'm in the right, lol. I got to work on that. Sorry guys, I never wanted to do this publicly, that's why it was handled privately in the first place.
Try talking it out like civilized adults and not acting like a thief? 🤣
That was my only option, take my issue public and try and hash it out for others to weigh-in. The same way when large companies mess up and people go post about it on social media for everyone to see.
At the end of the...
Wait, so you told me to tell everyone to destroy cases if they got small marks, now you take my suggestion of selling the small defect cases as B-Stock and spin it as your original intent? Get some help, brother. 😂
I won't respond anymore to this discussion. What you did was shady, nothing you...
Big meal? Come on man, you told me to post on the forum and tell people if they get damaged cases to damage them beyond a point to force a refund. That's super shady, you can spin it however you want. A lot of people are perfectly acceptable with some marks, others aren't. Alex can easily sell...
Alex, I'm trying to be polite here, but this is getting absurd. How hard is it to give an answer to a simple question? I mean I even reported that guy to you telling me to try and sabotage your business, and this is the treatment I get in return? You ignore e-mail, PMs, and now forum replies. I...
What about getting replacement parts/units? I was told during the next batch (does that mean the current pre-orders since that's gone up since?), but unsure what needs to be done on my part? I've tried PM twice over a month span, unsure if busy or what.
For anyone interested in my issue with the case, Alex offered me a few options including a second hand replacement case listed on eBay (said I would have to cover shipping), a shell replacement, and then he also offered a return for refund with UPS pickup. I was thinking about taking the eBay...
I appreciate the suggestion, but if you've followed the discussion from the start, I stated that the scratches had to be done at the factory by mistake and overlooked (or maybe they saw it and deemed it small enough to not be noticed and tried to slip it by). Just seemed like you were saying to...
I think my request is reasonable, swap my case with another one when you get a chance and I'll pay and ship the defective one back out of pocket, which will probably cost me $80+ coming from the USA.
Alex e-mailed me asking if I wanted to sell my case to a friend of his at cost, which I...
I'm not about to try and do an insurance scam. This was clearly done at the factory, as the edge of the case is very secure in a thick foam. There's zero chance this was done in shipping. And the internal of the case is behind panels, so again, impossible to happen during shipping.
The problem...
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