Thank you for your reply.
They offered me a replacement block top and bottom. Very thankful they sorted it out so fast.
I had a hard time processing why the holes wouldn’t align and completely ruled out human error as I thought these were produced on an assembly line by machines lol.
This is my new problem. After mounting it to the misaligned holes, you can clearly see that both the top and bottom blocks are messed up. Not only one of them.
I have sent you an e-mail with proof. Is this enough to get a new top and bottom block?
Wish I could assemble it. Waiting for them to send me a new block top due to wrongly alligned holes. Thanks for the peace of mind anyways
Some pictures that describe the problem I'm having
Hi. I just received my aquanaut and frankly I’m not happy with the cutouts for the o-rings. This is how it looks:
Is it supposed to be this loose in the fit? The o-ring stretches beyond the cut out.
Also, this is the reply I got for my concern for leakage due to the bad fit
“Suggest you...
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