Normal
There had to be some kind of order, there always would be someone who gets the case first and someone who gets the case last, and going by the contribution order would make everything slower. Two and more cases landed along with address changes because they need extra carefulness to not mess up the colours and amounts, the address changes were made as the last batch because even during first shipment there were still people that woke up realising they have moved and need to change shipping address.As for the ones who requested address change - most of them did not follow our instructions to go into indiegogo and update their address and to let us know afterwards that they are ready to receive the package in their new address. Few first people did not get such instructions, but most did. We structured the instructions like that because we shouldn't be the ones updating someones shipping address in their contribution as there should be a clear point of reference that was written by the user if anything goes wrong with the package and it is return because of invalid address. Also there's no history of address changes in contribution and no indication who changed the address in contribution (backer or campaigner).Most of people did a 'fire and forget' by sending their new address through the mail/indiegogo message and never following the instructions. A lot of people asked for address change with vaguely stating when they will be moving and never updated their address or never followed up stating they are ready to receive the package. So we had to go through all of that and figure out whether the address was changed or not.Nope, not right now. We are still not done with campaign orders as you can clearly see above.
There had to be some kind of order, there always would be someone who gets the case first and someone who gets the case last, and going by the contribution order would make everything slower. Two and more cases landed along with address changes because they need extra carefulness to not mess up the colours and amounts, the address changes were made as the last batch because even during first shipment there were still people that woke up realising they have moved and need to change shipping address.
As for the ones who requested address change - most of them did not follow our instructions to go into indiegogo and update their address and to let us know afterwards that they are ready to receive the package in their new address. Few first people did not get such instructions, but most did. We structured the instructions like that because we shouldn't be the ones updating someones shipping address in their contribution as there should be a clear point of reference that was written by the user if anything goes wrong with the package and it is return because of invalid address. Also there's no history of address changes in contribution and no indication who changed the address in contribution (backer or campaigner).
Most of people did a 'fire and forget' by sending their new address through the mail/indiegogo message and never following the instructions. A lot of people asked for address change with vaguely stating when they will be moving and never updated their address or never followed up stating they are ready to receive the package. So we had to go through all of that and figure out whether the address was changed or not.
Nope, not right now. We are still not done with campaign orders as you can clearly see above.
