Normal
Was slightly surprised and disappointed to find out that the replacement batches are not these and there is yet another round of shipping to go. I was quite shocked to learn that its actually been 610 days (1.67 years) since I sent the email reporting chipped glass on the Kickstarter batch. For context, the days between Kickstarter charging my bank account and me reporting the chipped glass was 575 days. So we've been waiting for warranty parts longer than the whole Kickstarter campaign itself (+covid).If I'm completely honest, doing a Q&A now would be one of the worst possible PR move. ThorZone has racked up an unfortunate reputation of just being very very slow moving. As the old saying goes, speak with actions, and so my recommendation is that you should just go ahead and implement whatever changes you were going to implement in the company, and let the results of those actions be the Q&A.It comes under the bracket of not overpromising, as there are a lot of things that can be said in a Q&A session, but then you're boxing yourself within expectations once again - and we know how that tends to go given the track record.
Was slightly surprised and disappointed to find out that the replacement batches are not these and there is yet another round of shipping to go. I was quite shocked to learn that its actually been 610 days (1.67 years) since I sent the email reporting chipped glass on the Kickstarter batch. For context, the days between Kickstarter charging my bank account and me reporting the chipped glass was 575 days. So we've been waiting for warranty parts longer than the whole Kickstarter campaign itself (+covid).
If I'm completely honest, doing a Q&A now would be one of the worst possible PR move. ThorZone has racked up an unfortunate reputation of just being very very slow moving. As the old saying goes, speak with actions, and so my recommendation is that you should just go ahead and implement whatever changes you were going to implement in the company, and let the results of those actions be the Q&A.
It comes under the bracket of not overpromising, as there are a lot of things that can be said in a Q&A session, but then you're boxing yourself within expectations once again - and we know how that tends to go given the track record.
