Alex, what good is this? What concerns are meant to be assuaged by this list? This isn't transparency, it's theater. There's nothing here that tells me anything really about when I'm going to see my purchases. I can see that my order is on the list, but I have no idea how many cycles it'll take, nor when those cycles will take place.
Please, after this round of orders, find a new shipping solution. There's no excuse for shipping of only ~1000 units of product to take literally months, especially since you keep reiterating that production has been finished for some time now. I don't care if YOU or your shipping lackeys have my stuff, I care about ME having MY stuff, that I paid you for over a year ago.
Your whole shipping process has been a gong show & inexcusable since the first Kickstarter batch. Years later, nothing has changed.
The same way every catastrophic failure in shipping is handled by any competent outfit: with insurance & appropriately written contracts.
Why do you insist on using the world's worst & slowest freight forwarder? They can't deal with more than one SKU at a time & take an intolerable amount of time to supply tracking numbers. Yet, here we are, multiple batches on & they're still doing the same terrible job.
It's only "safer" because it doesn't overwhelm your choice of freight forwarders, as that seems to be the limit of their competency.
