Missing Screws - Help

Rickers

Case Bender
Original poster
Dec 27, 2018
2
0
Hi guys,

I just received my A4 v4 today and was going over what was included... In the manual it shows that I should receive, in the screw bag, 8x M3 Countersunk screws, 8x M3 Trusshead screws, 4x C6-32 Power Supply screws.

Sounds good to me, the only issue is that I have received:
- 16 M3 Hard Drive Bay screws
- 3 Standoffs
- 29 M3 Countersunk screws
- 0 Power Supply screws
- 0 M3 Trusshead screws

This means I can’t even mount my power supply... or install my motherboard. Am I missing something? Was there meant to be ANOTHER bag of screws too?

I was super excited to get this case, really sucks that this has happened :(



Dan please help

- Rickers
 
Last edited:

dondan

SFF Guru
DAN Cases
Feb 23, 2015
1,114
3,812
I will send you a new bag. Meanwhile please use the included hdd screws for the motherboard and for the psu the 4x 6-32 screws that comes with the psu.

Regards
Dsniel
 

arormominon

What's an ITX?
Jul 16, 2019
1
0
Hi all,

the same happened to me. I thought I was going crazy and was about to accept that I must have lost a second screw bag with M3 trusshead and power supply screws when unpacking 'in a frenzy', though the abundance of countersunk screws made me curios... seems like I am not crazy after all ;)
Luckily my psu came with screws, and as suggested used some hdd screws for the mobo for now...
I'm in Germany and ordered through Caseking, you think it's worth contacting them to get the missing screws?

Thanks and regards
 

dondan

SFF Guru
DAN Cases
Feb 23, 2015
1,114
3,812
Just follow these steps: https://dan-cases.com/rma.html
I will send you a new screw package. Meanwhile you can use the HDD screws for attaching the motherboard and you can use the PSU screws that comes with your PSU.
 

Arzak

Case Bender
New User
Nov 3, 2019
2
0
Dan,

If we have unfortunately lost case screws, is there any source online to purchase replacements?

I've misplaced the four bottom of the side panels M3 countersunk type screws.
 

ondert

Airflow Optimizer
Apr 16, 2017
278
130
Hey @dondan , I’ve just bought A4 sfx v4 second hand, however the previous owner didn’t send me any screws to mount ssd, psu and motherboard. What are the dimensions of M3 screws? I’m going to get them locally.
 

dondan

SFF Guru
DAN Cases
Feb 23, 2015
1,114
3,812
I will send you new one for free:

Just follow these steps: https://dan-cases.com/rma.html
I will send you a new screw package. Meanwhile you can use the HDD screws for attaching the motherboard and you can use the PSU screws that comes with your PSU.
 

Jovogdiar

Chassis Packer
Apr 29, 2018
18
1
I will send you new one for free:

Just follow these steps: https://dan-cases.com/rma.html
I will send you a new screw package. Meanwhile you can use the HDD screws for attaching the motherboard and you can use the PSU screws that comes with your PSU.
I'd like to know the dimensions too because I'd like to buy longer ones for a mod. They seem to have a 120° countersink?
 

dondan

SFF Guru
DAN Cases
Feb 23, 2015
1,114
3,812
You can't buy them. I think these are custom ones for Lian Li.