SFF.Network
Hello and good day to the Ncase team,
I bought a Meshlicious from Newegg less than a year ago and I have been trying to find the support email or site and got directed here.
The folded gen 3.0 riser became faulty and I was hoping that a replacement was within the warranty. Is this the right place to get support on this?
The .dll error from what I looked up indicates that the GPU was removed or lost signal briefly which results in:
thanks
I bought a Meshlicious from Newegg less than a year ago and I have been trying to find the support email or site and got directed here.
The folded gen 3.0 riser became faulty and I was hoping that a replacement was within the warranty. Is this the right place to get support on this?
The .dll error from what I looked up indicates that the GPU was removed or lost signal briefly which results in:
- Black screen (briefly) on games
- Minimizing from full screen on games
- BSOD on occasion.
- 3 GPUs tested in riser with same .dll error in event viewer
- Nvidia drivers updated to latest
- Nvidia drivers rolled back to a slightly less recent version(my secondary PC's driver)
- Re-installation of Windows
- Re-seating the 3 GPUs
- 3 GPUs connected directly to the motherboard with success and no errors
- 3 GPUs tested in different gen 3.0 riser(ADT one from Dan case v4.1) with success and no errors
thanks