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Yes, agree on the right to communicate (after all that's the purpose of a forum, right).


But I guess everyone can see (and appreciate) that the way you phrase it now is much better than it was.




Unfortunately, this is common on most niche, small scale, custom-ish products or services. I notice similar patterns on mechanical keyboard group buy, artisan keycap raffle (heck even some expensive watches), and so on. And covid only makes situation worse 😥


No vendor big or small is perfect with regard to customer comm or management, so please be patient.