Dan A4 RMA for Side Panel Scratches


Case Bender
Original poster
New User
Sep 14, 2020
Hello everyone! I'm very new into this SFF sphere, and I am super happy that I chose the legendary Dan A4 as my first (and last, I'm sure, for QUITE some time!).

Unfortunately, my case came with some scratches that do not seem like something a machine would do. I opened up the box and unfortunately my eyes became fixated on the glaring silver scratches on the black brushed aluminum of the left side panel (left if i/o is facing towards you).

I have asked for an RMA last week but have since received a reply. Is there something I can do to expedite the process, perhaps add more information or correct some wrong data I sent? @dondan (sorry, I'm unsure if tagging is allowed here, but I mean no offense!)

Thank you!